Support

Last updated: March 24, 2025

We're Here to Help! If you have any questions, issues, or feedback regarding the Prepared app, please reach out through one of the following methods:

Contact Us

Email Support: support@eatprepared.com
Phone Support: (714) 296-9327 (Available weekdays, 9 AM – 5 PM PST)

Frequently Asked Questions (FAQs)

How do I customize my meals?
You can customize your meals directly within the Prepared app by setting your dietary preferences and goals.
How do I update my payment information?
Navigate to your account settings in the app and select "Payment Information" to update your details.
How can I reset my password?
Use the "Forgot Password" option on the login page within the app to reset your password via email.
How do I cancel or modify my order?
To cancel or modify an order, contact our support team as soon as possible via email or phone.

Report an Issue

If you encounter any technical issues or bugs, please let us know by emailing us at support@eatprepared.com. Include details such as your device model, operating system version, and a description of the issue.

Thank you for choosing Prepared—we appreciate your feedback and are dedicated to providing you with exceptional support!